IoT and Connected Devices

Connect your devices. Run them from one place.

IoT means everyday devices, like locks, sensors, machines and payment terminals, that a system can control over the internet. We can connect them and manage them from one dashboard that works with the software you already use. Examples: pay-per-use tables and rooms such as mahjong and pool, door and access control, temperature and equipment monitoring, and machines across several sites. Melbourne-based, working Australia-wide.

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Sound familiar?

Where it goes wrong

Your devices do not talk to each other or to your software

The lock has one app, the sensor has another, and the payment terminal has a third. Nothing feeds your booking system, your accounts or your team, so you end up copying things across by hand.

Someone has to be on site

Someone has to be there to unlock a door, switch a machine on, take the money or check that everything is running. That ties up staff, or you, when nothing else needs doing.

With several rooms or sites, you are guessing

There is no single view of what is working, what is earning and what is broken. You find out a device has failed when a customer tells you.

What we set up

What we can build

Connect the devices you have or need

Smart locks, relays, sensors, meters and payment terminals, connected into one system. We work with what you already have where we can, and tell you what small controller or device would be needed where we cannot.

Pay-per-use and self-service

A customer scans a QR code and pays on their phone, and the table, room, machine or locker unlocks for the time they paid for. Mahjong rooms and pool tables are the classic example, and the same idea suits karaoke and study rooms. They get a reminder before time runs out and can extend in one tap.

One dashboard and remote control across every site

See what is in use, what is switched on and today's takings across every room and site in one place. From your phone you can unlock, switch off or check a device remotely.

Alerts when something needs you

You get a message when a device goes offline. Where the right sensors are fitted, you can also be told about a door left open, or a fridge or cold room out of its temperature range. What we can alert you about depends on the sensors installed, and we agree that with you first.

Integration with what you already use

Your devices can feed your booking system, point of sale, Xero, CRM or team chat, so the information lands where your team already looks. What we can connect depends on what that software allows, and we check it in the audit.

Reports and history

Usage, takings and sensor readings per device, per day and per site, kept as a history you can export for your bookkeeper or your own records.

How it works

Start with a free 30-minute audit. If there is a useful fit, we agree on scope, timing, price, testing, and handover before work starts. Built by an ex-Zendesk software engineer in Melbourne, working Australia-wide.

See the full process

FAQ

Common questions

What kinds of businesses is this for?

Four examples we can build for: self-service venues such as mahjong rooms, pool and billiard halls, karaoke and study rooms; door, access and locker control; temperature monitoring for fridges and cold rooms; and machines and equipment spread across several sites. If your case is close to one of these, the audit is the place to check.

What is IoT, and do I need to understand it?

IoT just means everyday devices, like door locks, sensors and machines, that a system can control or read over the internet. You do not need to understand it. You see a dashboard, and your customers, if they pay, see a payment page.

Can you add this to equipment I already have?

Often, yes. Many devices work as they are, and others need a small controller or a smart lock fitted. We check what you have during the free audit and tell you what would be needed before any work starts.

Who does the electrical work?

Your licensed electrician does anything that touches mains power. We build the software and the low-voltage control side, and we work with your electrician so the two fit together. We do not do mains electrical work.

What happens if the internet goes down?

We design it so a device keeps doing its job where it safely can, for example a table that is already paid for runs to the end of its time, and staff have a manual override. The exact behaviour depends on the hardware you choose and is agreed with you in the audit. We cannot promise the internet will never drop, which is why this is planned for up front.

Which payment methods can customers use?

This applies only where the system takes payments. It is whatever the payment provider you choose supports for your business. Card, Apple Pay and Google Pay are standard, and Alipay and WeChat Pay are available where the provider offers them. Common providers include Stripe and Square. The payment account is in your business's own name, and we cannot promise a provider will approve you.

What does it cost?

A typical build is $1,888 to $8,888, and larger builds with several sites or many devices are quoted individually. We start with a free 30-minute audit, and a fixed price is agreed before any work starts. Hardware such as locks, controllers, sensors and payment terminals, payment provider fees and hosting are your business's own costs, paid by you in your own name, and we quote those before work starts. Support afterwards is free for the first month, then $166 a month only in the months you need it, with no lock-in.

Can my customers and staff use it in Chinese?

Yes. Customer screens and the owner dashboard can be in English, Mandarin, or both.

Got devices, machines or sites you want to run from one place? Book a free 30-minute audit.

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