Legal

Privacy Policy

Last updated: July 2026

FusionKong ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fusionkong.com.au and use our products and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and email address (when you contact us or subscribe to communications)
  • Account information (when you create an account on any of our products)
  • Communication data (messages you send through our contact form)
  • Payment information (when purchasing premium features, processed by secure third-party providers)

1.2 Automatically Collected Information

When you visit our website or use our products, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, features used, time spent)
  • IP address and approximate geographic location
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from third-party services when you:

  • Sign in using third-party authentication (e.g., Google, Apple)
  • Interact with our products through integrated platforms

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve our products and services
  • To communicate with you, including responding to inquiries and providing customer support
  • To send you updates, newsletters, and marketing communications (with your consent)
  • To personalize your experience and deliver relevant content
  • To monitor and analyze usage patterns and trends for product improvement
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service
  • To facilitate account creation and authentication

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information
  • Aggregated Data: We may share anonymized, aggregated data that cannot be used to identify you

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Secure development practices and code review processes

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Types of cookies we use:

  • Essential Cookies: Required for the basic functionality of our website
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings

5.1 Google Analytics

We use Google Analytics 4 (provided by Google LLC) to measure how our website is used. It sets cookies to collect information such as pages visited, approximate location, and device details. This helps us improve the site. You can learn more from Google's Privacy Policy, and opt out site-wide using the Google Analytics Opt-out Browser Add-on.

5.2 Your Consent Choices

When you first visit, a banner lets you Accept or Decline non-essential (analytics) cookies. Analytics stays disabled until you accept, and essential functions work either way. We remember your choice on your device. To change or withdraw it later, clear this site's data in your browser settings (which will bring the banner back), or use the opt-out add-on above. You can also control cookies directly through your browser settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request that we restrict processing of your personal information

To exercise any of these rights, please contact us at hello@fusionkong.com.au.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Third-Party Links and Services

Our website and products may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

FusionKong Pty Ltd

ABN 23 680 919 117 · PO Box 7030, Aspendale VIC 3195

Email: hello@fusionkong.com.au

Website: fusionkong.com.au