The boring stuff
Just gets done
Follow-ups, reminders, admin — the stuff that has to happen but has nothing to do with why you started your business. I build the behind-the-scenes systems that handle it. Ex-Zendesk engineer, based in Melbourne.
Free 30-min session • No jargon • No obligations
The boring stuff never stops
You didn't start your business to chase invoices and send reminders. But here we are.
Buried in emails & customer messages
Hours spent replying to the same questions, manually forwarding enquiries, missing follow-ups.
Manual data entry everywhere
Copying receipts into Xero, updating spreadsheets by hand, duplicating info across apps.
Social media feels like a 2nd job
Creating content, scheduling posts, responding to comments takes hours you don't have.
No-shows and booking chaos
Manual scheduling, forgotten reminders, customers slipping through the cracks.
"AI" feels overwhelming
Everyone says "use AI" but nobody shows you how. Too many tools, too much jargon.
Paying staff for repetitive work
Your team spends 40% of their time on tasks a machine could do faster and cheaper.
Three ways to get the boring stuff off your plate
Free Business Audit
Free- 30-minute session (video call, phone, or in-person in Melbourne)
- We look at what eats your time — follow-ups, admin, reminders
- Identify where things are slipping through the cracks
- Clear action plan to take away — no obligation
- Available in multiple languages
AI-Powered Automation Setup
Custom Quote- Full done-for-you automation setup
- Custom workflow automation (Zapier, Make, n8n, or custom-built)
- Automated customer replies (WhatsApp, email, web — wherever your customers are)
- Tool integration (Xero, Google Workspace, Microsoft 365, CRM)
- Automated appointment booking & reminders
- Receipt/invoice processing & payment chasing
- Staff training & handover session
- 30 days post-setup support
Ongoing AI & Automation Support
Let's Chat- Monthly check-in & optimisation
- New automations as your business grows
- Priority support via messaging or email
- Monthly time-saved reporting
- Scale up as you need it
Looking for something specific? Missed-call text-back · Google review automation · Quote follow-up automation
From first chat to hands-free in 2 weeks
Book your free audit
30 minutes, no obligation. Video call anywhere, or in-person in Melbourne.
Get your custom plan
Within 48 hours: what we'll automate, estimated hours saved, clear pricing.
We build it for you
We set up everything, integrate your tools, test it all. You don't touch a thing.
It just runs
We train you and your team, 30 days support. The boring stuff handles itself — you get back to actual work.
The stuff that just has to get done
Customer Communication
- •AI chatbot answering FAQs via website, WhatsApp, Slack, or Telegram 24/7
- •Auto-reply to common email enquiries with personalised responses
- •AI-drafted replies to Google/Facebook reviews
- •New enquiry → auto-logged in CRM → follow-up email sent
Bookkeeping & Admin
- •Receipt photo → AI categorisation → auto-entry into Xero/MYOB/QuickBooks
- •Invoice generation triggered by job completion
- •Automated payment reminders for overdue invoices
- •End-of-month report generation from existing data
Marketing & Content
- •One prompt → a week of social posts for Instagram, Facebook, LinkedIn
- •Automated content scheduling and publishing
- •AI-generated email newsletters from your latest updates
- •Google review monitoring with auto-alerts
Scheduling & Bookings
- •Online booking with AI confirmation and reminders
- •No-show follow-up messages sent automatically
- •Staff roster optimisation suggestions
- •Calendar sync across platforms
Data & Reporting
- •Weekly business dashboard auto-generated and emailed
- •Customer feedback analysis and trend summaries
- •Competitor price monitoring
- •Inventory alerts and reorder triggers
Businesses where the admin never stops
Hospitality & Cafés
order management, review replies, roster automation
Retail
inventory alerts, customer follow-up, social content
Professional Services
document automation, client onboarding, invoicing
Allied Health & Medical
appointment booking, patient reminders, admin reduction
Beauty & Wellness
booking systems, no-show management, marketing
Construction & Trades
quoting automation, job tracking, invoice processing
Education & Tutoring
scheduling, parent communication, content creation
Real Estate
lead follow-up, listing descriptions, open home automation
Import/Export & Trade
order processing, supplier communication, docs
Migration & Legal
document processing, client updates, form automation
Melbourne-Based — Working With Small Businesses Australia-Wide
In-person in Melbourne, video call anywhere. Bilingual English/Chinese. The boring stuff doesn't care about time zones.
Founding Client Rates
Limited to our first clients — while founding spots remain
We're building our portfolio with a small number of founding clients across Melbourne. You get our work at a significantly discounted rate — our lowest ever — in exchange for a case study, a testimonial, and ideally a referral or two. No free engagements: commitment on both sides is what makes these projects actually deliver.
Book Your Free Business Audit
Pick a time directly or fill in the form — we'll get back to you within 24 hours.
Common Questions
We look at your daily workflows and find where the boring stuff is eating your time. It's a 30-minute conversation, not a sales pitch.
Not at all. We handle everything. You just tell us what takes too long.
Zapier, Make, n8n, ChatGPT, Claude, Xero integrations, chatbot platforms, and more. We pick the right tool for you.
Only when it genuinely helps. Often the best fix is a simple, reliable workflow — not buzzwords. We use the right tool for the job, whether that's automation, AI, or just better systems.
Most automations use free or low-cost tools ($0-50/month). We optimise for cost-effectiveness and use open-source where possible.
1-2 weeks for most setups. Simple automations can be live in days.
Based in Melbourne, but we serve clients across Australia and internationally via video call.
Yes! We offer full service in both English and Chinese, including bilingual chatbots and content.
30 days post-setup support. We fix any issues at no extra charge.