The work is done. The invoice is still unpaid.
Polite, automatic invoice reminders go out before and after the due date, and stop as soon as the invoice is marked paid. You stop chasing unpaid invoices by hand and keep the customer relationship intact. Melbourne-based, working Australia-wide.
Book a Free AuditSound familiar?
Where it goes wrong
Chasing money feels awkward
You did the job and now you have to ask to be paid. So the chaser waits another week, and another, while your own bills are due.
Nobody knows what is overdue
Invoices sit across Xero, email and a notebook. There is no single list of who owes what and for how long, so the overdue ones only get noticed when cash runs tight.
Late payment hurts the small stuff most
A few unpaid invoices can leave you short for wages, materials or rent, even when the work is booked solid.
What we set up
Invoice Payment Reminders, done for you
Reminders before and after the due date
A friendly heads-up goes out before the invoice is due, then a polite follow-up if it is not paid. Payment reminder automation means the wording is agreed with you once, and it sounds like you.
Stops once the invoice is marked paid
When the invoice is marked paid, the reminders stop straight away. Nobody gets a chaser for something they have already paid.
One list of what is overdue
A single view of every unpaid invoice, how late it is, and which reminders have gone out, so you can see your cash position at a glance and step in personally on the big ones.
Works with Xero or what you already use
We connect to Xero or the invoicing tool you already run. Automatic invoice reminders are worded to sound like a normal message from you, and we confirm in the audit how they are sent from your invoicing tool.
How it works
Start with a free 30-minute audit. If there is a useful fit, we agree on scope, timing, price, testing, and handover before work starts. Built by an ex-Zendesk software engineer in Melbourne, working Australia-wide.
See the full processFAQ
Common questions
Will it upset my customers?
The messages are short, polite and plain English, written with you so they sound like you. Often a late payment is just an oversight, and a friendly reminder is welcome. You choose how firm the later messages get.
What happens when a customer pays?
The reminders stop. The system checks the invoice status, so once an invoice is marked paid, no further reminder is sent.
Which invoicing tools does it work with?
Xero is the most common, but we can work with most invoicing and accounting tools. If you invoice from a spreadsheet or a template, we can usually still set it up. We confirm what is possible in the audit.
Can I still chase an invoice personally?
Of course. The system covers the default so no invoice is forgotten, and you can step in on any account at any time, or pause reminders for a particular customer.
What does invoice payment reminder automation cost?
It is scoped in the free 30-minute audit, because it depends on your invoicing tool and how many reminders you want. A price is agreed before any work starts. There is no lock-in on support afterwards.
Tired of chasing unpaid invoices? Book a free 30-minute audit.
Book free audit