New job enquiry
It takes the suburb, what the job is and how urgent it is, one question at a time, so you can call back already knowing what you are walking into.
AI receptionist for tradies
On the tools all day. The phone still gets answered.
For Melbourne plumbers, electricians, builders and other trades. A phone receptionist that picks up while you are on a job, takes the details, books a quote visit and puts urgent calls through to you.
Book a free 30-minute auditCalls it handles
The calls that interrupt your day
Set up around your hours, your prices and your rules.
Booking a quote visit
It offers real free times from your calendar and books the one the caller picks. A confirmation text follows.
Existing customer with a problem
It takes their name, address or suburb, what went wrong and how urgent it is, and your team gets it with the recording and a summary.
Urgent call, transferred
In your hours, a caller with an urgent problem or who asks for a person is put through. You hear who is calling and why before you take it. After hours, they are told someone will call back.
Stays inside your rules
It says what you would say, and nothing more
Anything it cannot answer becomes a call back for your team.
- It never estimates a price for a job. It only says the prices and offers you approve, word for word.
- It never promises a date or a timeframe you have not given it.
- It never pretends to be a person. Asked, it says it is a virtual assistant, and it tells every caller the call is recorded.
- You decide when it transfers, and to whom, and in which hours.
The receptionist has been live since October 2026 for a Melbourne cabinet company, answering their business line. The same system is built to fit your hours, your calendar and your rules. See everything it does or watch a real after-hours call.
Questions
Before you ask
Will it quote a job over the phone?
No. It never estimates a price. It takes the job details and books a quote visit, or leaves a call back for you.
Do I need a receptionist, or is missed-call text-back enough?
If you miss a handful of calls a week, missed-call text-back is the cheaper place to start, because a text goes out to every missed call. A receptionist makes sense when the phone is where most of your work comes in and callers want an answer straight away.
What happens to calls after hours?
Nobody is transferred. The caller is told plainly that someone will call them back, and the receptionist makes sure it has their name and number. You get a text and a summary straight after the call.
Will customers know it is not a person?
Yes. It introduces itself as your virtual assistant and says the call is recorded. If a caller asks for a person during your hours, it puts them through.
Can it speak Mandarin?
Yes. It greets every caller in English and Mandarin and replies in the language the caller uses.
What does it cost?
It is quoted after a free 30-minute audit, because it depends on your call volume and what it connects to. The phone line and call minutes have a running cost, which we work out with you before anything is built.
Missing a few calls a week rather than dozens? Missed-call text-back may be all you need.
Find out what your phone needs
In a free 30-minute audit we look at how calls reach you now, what gets missed, and whether a receptionist, a text-back or something simpler fits.